In effect from November 11, 2026 · version 2026-11-11
Contact and operator
Who runs AdvantureAI and how to reach us. For anything about your account, a payment, your data or a problem with the site, write to info@advantureai.com.
Write to us
info@advantureai.com is the one address for everything: help with your account or a story, payments and refunds, your personal data, complaints, and accessibility.
Write from the email address of your account, so that we can find it. We have no phone line; we answer by email.
A complaint about the service is settled within 30 days, and a request about your personal data is answered within one month. The Terms and the Privacy Policy say how.
Who runs AdvantureAI
AdvantureAI is run by DigiatPPSolutions s.r.o., a limited liability company with its registered office at Nové sady 988/2, Staré Brno, 602 00 Brno, Czech Republic.
Registration: company ID (IČO) 23623632, tax ID (DIČ) CZ23623632 (not a VAT payer), entered in the Commercial Register kept by the Regional Court in Brno, section C, file 146691.
Payments
The membership is sold to you by Stripe, which acts as the merchant of record: it takes the payment and sends your receipt. The tax shown on the pay page is added and paid by Stripe as the seller.
For a question about a charge, see Refunds and cancelling.
If we can't agree
Consumers can ask the Czech Trade Inspection Authority (Česká obchodní inspekce, Gorazdova 1969/24, 120 00 Prague 2, adr.coi.gov.cz) to settle a dispute with us out of court, free of charge.
For your personal data, the supervisory authority is the Czech Office for Personal Data Protection (uoou.gov.cz).